Corporate Learning & Development
Our broad experience and dedicated focus on professionalism, positioned us as one of the most progressive coaching team, using our expertise to enlighten a wide range of jobs & professions
Corporate Learning
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Hospitality Coaching >
Building Financial Minds >
Business Ethics >
Sales Performance & Revenue Growth >
Hospitality Training Courses
- Hospitality Culture and Management (consultancy, building concepts, culture, vision and mission…)
- Front Office
- Food and Beverage Services
- Housekeeping Operations
- Laundry Management
- Safety & Security Assessment & Management
- Grooming training
- Food hygiene training
- Revenue and Yield Management
- Spa & Recreation Management
Building Financial Minds
- AFNA (Accounting for non-accountant).
- Budgeting and managing resources.
- Organisational control management.
- Risk management.
- Change Management.
- Understanding bench marked standards and implementation
- Cost vs. Value Management
Business Ethics Training Courses
- Enhancing t Strategies to win customers for life
- Customer relation management
- Guest experience management
- Handling complaints to gain customers loyalty
- Call centre sales training
- Business Etiquette
- Customers come first (Creating the right impression for guests’ satisfaction). With an ability to create a special tailored slogan/culture that goes along with each organisation
Sales Performance & Revenue Growth
- Sales and Marketing workshop (Selling smarter, dynamite sales presentations, overcoming objections to generate the sale, prospecting leads like a pro, telemarketing…)
- Effective Marketing of your products and services.
- Revenue and Yield Management
- Forecasting Management to boost profitability
Human Development
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Managerial Skills Development >
Human Development >
Tailored Plan >
Managerial Skills Development
- Intermediate project management.
- Career coaching for better team development
- The ABC of supervising others.
- Conflict resolution and Management
- Decision making management.
- Power of delegations and empowerment.
- Meeting management for better outcomes.
- Interviewing skills.
- Train the trainer (how to conduct man to man training and to groups)
- Corrective discipline
- Leadership and follower ship skills (situational leadership styles)
- Motivation and praising your employees to deliver your strategy
- Mind-setting for better positive results
- Operation management Organisational behaviour
Human Development
- Stress Management
- Team building
- Time Management
- Up selling tool usage as a win-win
- Win-Win negotiation
- Conducting effective performance appraisals and assessments
- Performance management
- Strategic planning and thinking
- Memory improvement
- Confidence management
- Law of attraction
- Coaching to improve performance
- Emotional intelligence Communication Arts (Listening, Body language, writing, Presentations, email etiquette….)
- Anger management
- Safety at the work
Tailored development Plan
- Developing a training program that best suits your organisation
